No Refund Policy

We don't offer refunds as of right now. We package our products to the best of our abilities. If there is proof of a defect we may issue a coupon. To be eligible for a coupon, you can contact us at reversefiveshop@gmail.com.

Damages Policy
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Coupon Policy
You have up to 30 business days after purchasing to qualify. We will notify you once we’ve inspected your item, and let you know if the item was approved or not. If approved, you’ll automatically receive a 20% off coupon on top of any current sale.
If more than 15 business days have passed since we’ve approved your item, please contact us at reversefiveshop@gmail.com.

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Instagram: @reversefivefragrance

Twitter: @reverse_five

We try to keep our prices budget friendly. We don't want price to be an issue, so we have sales year around. Our fragrances are priced by the oil the is used in them. We hope you understand going forward!

We offer 5-9 day shipping. Contact us if it takes any longer. Currently we only ship to the United States. Our shipping process ensures that each bottle is securely packaged and protected during transit. After the bottles are carefully inspected and prepared for shipment, they are placed in mini drawstring bags for added protection and convenience.

reversefiveshop@gmail.com

If we don't reply go to our Contact page above.